Service Charter
YMSL Service Charter
Our Ten (10) Pledges of Commitment
- Your loan request shall be in your account within 24 hours to 7 days depending on the amount applied.
- All your enquiries and complaints (if any) shall get response within 24 hours
- All our esteemed clients and visitors are treated fairly and with respect. Each one of you is very special to us.
- Your first-time loan shall not take more than six weeks after you have registered with us.
- Our esteemed clients shall be kept constantly informed in simple and understandable manner to experience the total value of our services in meeting your financial needs
- You are a valued lasting friend and partner, we shall uphold you with dignity and honor.
- Your prosperity is our vision and goal. We shall offer you financial literacy empowerment as a means of catalyzing your business growth for the fulfillment of your dreams.
- Ours is a one stop shop of diversified financial solutions through products and services that meet your specific needs.
- We shall listen and hear you; your feedback strengthens our resolve to serve you better.
- We deliver on our promise.